Or, gently wipe the silver side of the disc with a soft, lint-free cotton cloth. Resolution Method 1: Clean the discĬlean the CD or DVD. When the issue occurs on a Windows XP Professional-based computer, it does not occur because of 'fast user switching' but the issue may occur because of one of the other conditions listed earlier. Note This issue occurs on computers that are running Microsoft Windows XP Home and Microsoft Windows XP Professional. You are running a Microsoft Windows XP Home account that uses 'fast user switching.' The program or programs are interfering with the game startup that is running but is invisible to you. You are not logged on to the computer as an Administrator. The CD drive is incompatible with the program. You are not using the game disc to start the program. This issue may occur if one of the following conditions is true:
